Coconect Blog

Tis the season to give: Use Wiki? Donate and keep them alive

Posted by Mel on Dec 22, 2011 in Coconect Blog, Entrepreneurship, Mel's randoms | 0 comments

We’ve done our part. Join us. Any amount helps. Donate to Wikipedia....

Read More

7 days to Christmas: Buy Delivering Happiness book as a gift

Posted by Mel on Dec 19, 2011 in Building customer relationship, Coconect Blog, Entrepreneurship | 0 comments

If you haven’t, get this book for yourself and your customers. Go. Delivering Happiness made #1 on The New York Times Bestseller List! Pay new employees $2000 to quit. Make customer service the responsibility of the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too.       Read related...

Read More

8 days to Christmas: When our heart is in its right place, magic happens

Posted by Mel on Dec 18, 2011 in Coconect Blog, Mel's randoms | 0 comments

We got goosebumps and tears of joy watching this. In awe of how amazing we can be if our heart is in its rightful place. Murderers, rapist, hard-core criminals. Maximum security prison. Dancing their hearts out. Beneath it all, we are all born equal, with a soft heart. Let’s go back to that. Spread the love.

Read More

When will we fly again to Amsterdam, KLM?

Posted by Mel on Dec 16, 2011 in Building customer relationship, Coconect Blog, Customer Service, Entrepreneurship, Hall Of Fame, Mel's randoms | 0 comments

Why we love KLM so. They really work hard to deliver nice surprises. Screenshot taken from this article http://www.trendwatching.com/trends/rak/

Read More

10 days to Christmas: Stop doing, start Coconect-ing

Posted by Mel on Dec 16, 2011 in Coconect Blog, Mel's randoms | 0 comments

   Share Tweet

Read More

Tell a congruent story

Posted by Mel on Nov 29, 2011 in Branding, Coconect Blog, Marketing | 0 comments

Does this reflects a billion-dollar NYSE listed company? Will you trust it on face-value enough to want to find out more?

Read More