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Read MoreIf you haven’t, get this book for yourself and your customers. Go. Delivering Happiness made #1 on The New York Times Bestseller List! Pay new employees $2000 to quit. Make customer service the responsibility of the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Read related...
Read MoreWhy we love KLM so. They really work hard to deliver nice surprises. Screenshot taken from this article http://www.trendwatching.com/trends/rak/
Read MoreTrusting speaks of letting go, not holding back. It’s a child in a parent’s arms, never doubting for a moment that they aren’t safe. As someone said ‘if you are worrying you aren’t trusting, if you are trusting you aren’t worrying’. How great it is when your customers are able to trust you as such in your hands!
Read MoreCrime scene: Snapshot of half my *master to-do list. (Thank you, errand to-do list : Get this from apps store http://itunes.apple.com/my/app/errands-to-do-list/id318095638?mt=8) At this point of time, I really wonder when will I get to tick them all off. Major OMG moment. *You know how when you are doing something and some tasks came to mind? Just jot them down in a master list and sort it according to priorities later. That way it won’t bug your focus and you won’t forget to do it...
Read MoreWhen you let greed runs your business, sh*t happens. Let love rule instead.
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